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Six Sigma Projects

Category : Six Sigma Tools

Defining Six Sigma Projects.

Six Sigma ProjectsThe success of a company depends on the strategic planning of the projects. Projects are the works assigned by a company, to meet the needs of the clients. For the successful implementation of the project, there should be a complete planning, adequate links between strategy and actions, and effective communication. Lacking of all these main factors, results in the poor performance of the production work and the customer’s dissatisfaction about the product. Six sigma accomplishes one project at a time. The stories of companies who have saved billions of dollars, have proved the effectiveness of the properly selecting and defining business issues. When the business issues are properly selected and defined, these issues can be assigned to Green Belts and Black Belts for solving it effectively. Six sigma projects are the perfect selection that a company or an organization can take to reach its strategic goals.

Six sigma projects uses the help of project charters, for evaluating and formalizing the issues which will allow you to prioritize for implementation. It is the first step developed by the six sigma methodology, through the define steps of DMAIC. The charter can make or brake a successful project. It can bring out the success through specifying necessary resources and boundaries. The braking up of the project is done through reducing team focus, effectiveness and motivation. some of the major area where there is the need of project charter are as follows:

Project Title:

The importance of naming the project with a properly descriptive title is that it will help the other people to view and select your projects quickly with the help of keywords and phrases.

Black Belt and Green Belts:

These are the personalities, to whom the process improvement project is given. This identification is that important for the identifying the project leader by the management. It also helps to know who is leading the efforts and the others can find out the leader for gathering further details about the work at a later date.

Mentor or Master Black Belt:

It is important to identify a project leader, who ensures a helping hand to everyone in need. A successful project should have a helping hand always ready. Mentor or master black belt is a resource for the project leaders to learn and understand if any project question or issues arises.

Project Start Date:

It not possible for a project to maintain momentum, because the field is mainly for documentation purposes. So the project leaders formally start the working of the project of the date fixed.

Anticipated Project End Date:

The business guidelines are set on the basis how long projects should take to complete the work. The duration of the project helps in providing the leader and the team to get the adequate time to complete the project, business conditions, work load, holiday schedules. It is the mentor, master black belt or quality leader who is anticipating the project end date.

Six sigma does the project selection ideas according to its function. The project selections according to the functional areas are:

Finance/ Accounting six sigma project ideas

Human Resources six sigma project ideas

Sales six sigma project ideas

Shipping or Receiving six sigma project ideas

Information Technology

Six Sigma ProjectsProduct or Service Design six sigma project ideas

Call Center six sigma project ideas

Under each functions, the implementation of six sigma project is used to solve different types of issues. for example:

Under the function product or service design, the six sigma project ideas are” reducing time required to design a product or service, reduce errors in design, reduce production time, reduce testing time”.

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Six Sigma Consultant

Category : Six Sigma Training

Six Sigma

Six Sigma ConsultantMany a times it is seen that companies advertise as Six Sigma Certified. People read the word Six Sigma but never know what it means. Six Sigma refers to the ability of producing highly capable processes that can provide maximum level of quality with minimum defect levels. It is mainly used to gain Quality control, Zero Defect & Total Quality Management.

Six Sigma concentrates on different methodologies or processes like Design, Control, Optimization, Verification, Measure, Defining, Analyzing, Improving, Invent, Innovation, Develop, Describe, Implement, Evaluate, etc.

Six Sigma Origin

Bill Smith developed six sigma being one of the oldest tools used in determining the effectiveness of an process in 1986. The methodology used in developing it was available in 1920′s itself, which was then developed by luminaries like Shewhart, Deming, Ohno & many others. Six Sigma programs are considered to be a part of the Quality Engineering knowledge.

Six Sigma is a registered trademark of Motorola Inc., as it was first developed & used by them to achieve an unbelievable savings of US$17 Billion as of 2006 reports. Today Honeywell International & General Electric (GE introduced by Jack Welch) are the other companies that adopted Six Sigma & practicing it.

Six Sigma Consultant

Six Sigma ConsultantChange is considered very important to survive in the competitive world. Every organization has to change its methodologies according to the prevailing market demand. Most of the time people realize that a change in its working methods is necessary but have no idea what to do or how to proceed.

An outsider or an Consultant is the right person who can help people lead the change. Consultants have better knowledge & know more than an employee who has knowledge on certain subjects relating to Six Sigma. They have exceptional communication skills in both written & verbal and hence they provide better explanations on the related subject.

Six Sigma Consultants are technically trained people who have implemented & maintained quality in providing service to many different organizations. Today it is one of the most demanded profession as these Consultants are more recognized in Corporate world rather than with the internal staff members.

Six Sigma Consultants are professionally trained & expertised people who provide variety of services. They are not trained in any one subject of Six Sigma, instead they provide support in all the fields no matter whether it is documentation, management, training, legal or technical.

Six Sigma people are identified by different roles namely Yellow belts, Green belts, Black belts, Master Black belts, Champions & Executive Leadership according to their level of skills in providing services to their clients. Being technically trained, Consultants provide precise & quick solutions by understanding a client’s requirements & developing appropriate programs accordingly.

Six Sigma Consultancy

Six Sigma ConsultantSix Sigma Consultants & Consultancies are a proven support system to implement changes in an organization & also prepare them in facing the challenging world. They are not only seen at National level but are also engaged in providing International services.

Six Sigma Consultancies provide expert, customized & specialized training in different aspects like Reengineering, Change Management, Training, Technology, Project management, Development, Integration, Medical, Designing, Quality Management, etc.

Training Institutions

Six Sigma training institutions can be found all over the world.

  1. Converge Consulting Group Inc.
  2. DeLeeuw International Associates
  3. Indian Institute of Quality Management
  4. Institute of Sigma Learning Pvt. Ltd.
  5. Business Strategic Solutions
  6. On-line Training

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Six Sigma Seminars

Category : Six Sigma Training

What is six sigma seminar?

Six Sigma SeminarsSix sigma seminars are instructional process, conducted for the candidates to know and discover how to apply systematically the statistical methods of six sigma for the organizational growth and for customer satisfaction. Instructions are given to the candidates about the importance and usage of data, information, analysis, and communication for a successful problem solving.

Six sigma seminars are conducted on the effective application of the six sigma theories and process, so as to make sure that the candidates are able to apply their knowledge effectively to assist the organizations to achieve the best in the global marketing. It also helps in reducing the costs, improving the time, eliminating the defects and improving the quality and the satisfaction of the customer.

Seminars are organized in such a way for the participant’s to use it friendly for the complete understanding of the methods used in six sigma. The participant’s are provided with training certificates after the completion of each seminar. The below mentioned topics are the different subjects offered for the six sigma seminars.

Measurement systems analysis

Process capability and performance

Advanced statistical methods

Design and analysis of experiments

Statistical process control and management

Measurement Systems Analysis:

Seminar deals with the training how to use six sigma measurement systems analysis. with in an organization all data are subjected to various measurement variation and it is important to improve the quantification  of measurement errors. Through MSA it is able to quantify the measurement for the continuous improvement

Process Capability and Performance:

Building up a framework for an effective process management system which leads to a business improvement is the aim of process capability and performance seminar. Since with out a stable process, it is difficult to meet the customer satisfaction and the competitive global marketing, the importance of this seminar is at it’s height. If a process cannot produce a product that meets a desired standard of quality, the hope of customer satisfaction and remain competitive is lacking.

Advanced statistical methods:

Variation is inherent in all processes. There for the hypothesis testing is used to point out the cause and effect that take place between a process variables. It is done to find out the relationship between the cause and effect. The seminar gives the candidates training in how to design and test the importance between the variables that are possible for the cause and effect relationship.

Design and Analysis of Experiments:

The aim of the analysis of the experiment is to bring out a product or service that has enhanced reliability, low defects, faster cycle times and low costs. For the attainment of such type of products or services, it is important to find out the vital few process inputs that significantly affect the process output quality. It is this output quality assures the optimal operating conditions in an organization.

Statistical Process Control and Management:

Six Sigma SeminarsThe seminar section of statistical process control aims at developing the skills in the participants, how to design and implement sufficient feedback methods that directs quality improvement in products or services. It gives importance to process management also. This is because, in order to bring out the customer satisfaction and remain competitive it is essential to have a stable and predictable process. Using statistical process control, it helps the participants to provide the mans for the scientific control of product and the service quality.

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Six Sigma Calculation And Calculators

Category : Six Sigma Tools

Six sigma calculator:

Six Sigma CalculationSix sigma metrics are the different types of measurements used in six sigma methodology, in order to measure the success of the company’s product quality. It doesn’t means, the simple collection and calculation of the data and defects are enough for the attainment of the success. In order to get the right measurement through the use of six sigma metrics, a successful business should apply these metrics in the right context in a innovative ways so as to solve the customer’s critics to the quality of the products. Therefore there are certain steps and six sigma metrics, in six sigma methodology to be applied for the defect-free products. six sigma calculator is the tool used for the measurement of the quality of the product in six sigma metrics. some of the areas in which the calculation is done are:

Defects Per Opportunity (DPO):

This is the calculation made in six sigma metrics for finding out the total number of possible defects that can be counted in a service. The formula of the defects per opportunity, uses the number of defects and the number of units times that is the defect opportunities.

The formula for the calculation of defects per opportunity go like this:

DPO = Number of defects divided by the Number of units X Number of opportunities

number of defects

DPO = —————————————————————

number of units X number of opportunities

Critical To Quality (CTQ):

The measurable character critical to quality is the key to measure the product or process, whose performance standards must be met in order to satisfy the customer needs. This procedure is done on the basis of the customer’s requirements. CTQ gives the result of the product and the services through the customer’s definition. These definition includes the upper and lower specification limits. All the factors related to the product or service are also included to customer’s demand. The CTQ is invited from a qualitative customer. The CTQ should be actionable, and quantitative business specification. in general it is said that CTQ is something that the customer is expecting from the product that is the basic need of the customer.

There are different types of calculators used for the calculation. Capacity calculator, process sigma calculator, sample size calculator and sigma level calculator are those among them.

Sample Size Calculator:

A spreadsheet used as a tool for the calculation is the sample size calculator in six sigma calculation. It is used to determine the number of data points or sample size. This is needed to eliminate the properties of population

Six Sigma Calculation And CalculatorsSigma Level Calculator:

There are three types of six sigma level calculator. They are as follows:

Sigma level form DPMO

Sigma level from Quality Yield

Sigma level for DPM for Non Centered Process

Process Sigma Calculator:

Used for the purpose of defining the unit, opportunity, defect, DPU, DPMO, defects(%), and yield (%)

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Lean Six Sigma

Category : Six Sigma

What is lean six sigma?

Lean Six SigmaLean six sigma is a methodology of business improvement, which is the combination of lean manufacturing and six sigma tools. The aim of lean six sigma is the production of products which yields the “better quality faster”.

An organization implement the use of lean six sigma in order to reduce the time of production with the high quality expected. This is possible through the combination of the lean manufacturing and the traditional six sigma methodology. While lean manufacturing pays attention towards the speed, the traditional six sigma focuses on the quality of the product. Both action results in the production of a “better quality faster”.

The implementation of lean six sigma acts as an inter process inspections, in order to find out and eliminate the defective units. Lean six sigma gives importance in finding out the cause of defective units rather than further processing.

The steps that are involved in lean six sigma method is:

Finding out the processes, both in the functional department and in a business, which is more important in delivering the customer value

Mapping the processes using the value stream mapping

Identifying the bottlenecks or the obstacles in the value stream

Standardizing the relevant process steps through the application of variation reduction by using DMAIC or DMADV methods.

Lean Six Sigma Certification

Lean six sigma certification provides the professionals with both techniques of service and manufacturing in industries. Along with this lean certification makes an individual attain the following requirements:

- Focusing how to move fast in order to accomplish the objectives with in the industry.

- Involves in business enterprise, identifies and eliminates the activities which do not provide values to the product or to the service given to the customer.

- Awareness of the lean and six sigma methodology help the business enterprise in attaining a stable improvement.

- The improvement will start from the bottom level and will be having a fast accomplishment

- Identifying the potential areas, deciding the improvements, meeting the customer expectation and the business results are other fields in which the trainees concentrate.

Emphasis is given in chasing the variations and waste out of the system, so as to make sure that the improvements are sustained.

What is value stream mapping?

Value stream mapping is a technique in lean, used in the identification of the flow of materials and the information up to date, in order to bring out the product or service to a consumer. Value stream maps are drawn by hand using the pencil so as to make the mapping process easy and simple. It also helps in making simple corrections according to the needs. The idea of value stream mapping helps in the drawing of the map with out any delay, while observing the situations of the target process. It also helps in identifying the opportunities for the improvement of the products with in the lead time. This value stream mapping is commonly used in the lean environment, because the lean methodology aims at the production of the better quality with out time waste.

Lean Six SigmaValue stream mapping is used with manufacturing, logistics, supply chain, service related industries, software development and product development. The associated analysis methods of value stream mapping are as follows:

Process activity mapping

Supply chain responsiveness matrix

Product variety funnel

Quality filter mapping

Forester effect mapping

Decision point analysis

Overall structure maps

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Six Sigma Hypothesis

Category : Six Sigma Types

What is six sigma hypothesis?

Six Sigma HypothesisIn an organization, at the time of production of a product six sigma methodology is implemented in order to avoid defects and wastes and make sure that the product meets the customer satisfaction. At the time of six sigma quality improvement, a lot of money is at the risk point and if unproductive changes are taken or made, it leads to lot of loss to the company in both the finance and productive aspects. In order to avoid such a loss, it is that important in a business to test the efficacy of the changes made. This test can be done with the help of hypothesis tools and testing.

HYPOTHESIS TESTING:

Hypothesis testing is a process using statistical analysis to determine whether the observed differences between two or more sample is due to null hypothesis or due to alternate hypothesis.

Hypothesis testing is a process of testing using a variety of statistical tools to analyze the data and to reject the null hypothesis and to accept the alternate hypothesis. A null hypothesis is a stated assumption about the differences in the parameters for two or more populations and the result of the difference is nil. Where as in alternate hypothesis, it is a statement of observed differences and relationship between two or more populations. the result thus obtained is real and the is not a chance or an error in the sampling. Hypothesis testing is used for defining test parameters, and authenticating data.

Defining test parameters:

Six Sigma HypothesisThe main aim of the implementation of six sigma in to a project team is to define the correct testing parameter. The faults in defining the objectives and the testing parameters, results in difficulty to ensure the success of the proposed changes. Even a small fault in the proposed change can result severely in the business process where it is being implemented. So it is better to use the hypothesis testing for attaining the accurate results of the testing.

Authenticating data:

Hypothesis testing cannot ensure the project team the effectiveness only with through defining the correct parameters, though it is certainly a necessary. In order to make the hypothesis testing correct, it is important to classify the collected data as soon as the parameters have been defined. It should be made sure that the collected data should be free from errors and inaccuracies. Once these steps are not cleared, it is difficult to get a better result, because the test will not reflect the real picture in the case of errors in the data.

Limitations:

Six Sigma HypothesisApart form the above advantages there are limitation for the using of hypothesis testing, in testing the effectiveness of a proposed changes. This is because, there are even many more factors that can affect a business process. Some of these factors are employee dissatisfaction, changes in the technology etc which cannot be tested with the help of hypothesis testing. There fore it is the duty of the analyst to make sufficient arrangements for all these types of testing and these test results can be used to compare with the hypothesis results to find out a proposed change, which confirms to suggested hypothesis.

For implementing six sigma hypothesis testing in a company, the companies hires seeks the help of experts from outside to provide adequate training to the employees.

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Six Sigma Basics

Category : Six Sigma

What is six sigma basics?

Six Sigma Knowing more about the importance and the elements of six sigma is the six sigma basics. The basics of six sigma help us to understand “the science behind the theory of improvement”. It deals systematically with steps of instructions and certifications. For an organization to understand the potential of six sigma implementation, it is a must for the team members to have a minimum solid understanding about the understanding of the six sigma methodology. The methodology of six sigma contains its objectives, potential benefits, roles and common tools.

For the clear understanding the basics of six sigma is designed according to the target “Audience”. The format of the methodology is as follows:

1) Overview of six sigma:

Definitions

Potential benefits

Requirements for success

Process terms

Roles and responsibilities

Project phases

Use of cross-functional project
team

2) Project Phases:

Importance of a structured approach

Types of data

Purpose, outcomes and typical activities of five project phases:
- Define
- Measure
- Analyze
- Improve
- Control

3) Basic Tools:

Histograms Cause-and-effect diagrams

Check sheets

Pareto diagrams

Graphs

Control charts

Scatter diagrams

Process mapping

Quality Function Deployment

Measurement Systems Analysis

Process capability indices

Failure Mode & Effects Analysis

Design of Experiments

The basics of six sigma starts with the explanation of the use of six sigma or why is six sigma? This is to make the participants clear about the importance of the implementation of six sigma methodology with in an organization, for the attainment of quality improvement in the products, to meet the customer satisfaction and to sustain the world of competitive global marketing. Under this section, it deals with the uses of six sigma such as the business excellences, improvement of the quality of the product, delights customers, increase in the entry barrier for competition.

Once the use and importance of six sigma methodology made clear, the participants are introduces to the six sigma. It is at this time the participants get the clear idea about the role of the word “quality” improvement. Apart from all these the basics of six sigma explains about the variation and defect in a project, which is considered as the obstacle in a project to attain the quality product. The participants are given well training about how the defects occur, and what the ways to find it out and eliminate it.

Six Sigma BasicsAccording to six sigma every piece of work done is considered as a processes. There are certain steps to be followed to find out a defined process. Since the process is the result of series of actions, changes and functions, there should be a well planning on the process to be conducted. A well defined planning of the process is a must, and the six sigma basics carefully deals with the topic.

As a conclusion it can be said that the six sigma gives training for a participant to manage things what he can measure, to measure what he can define and to define what he can understand for a quality product.

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Six Sigma Maps And Flowcharts

Category : Six Sigma Tools

The use of Six Sigma Maps and Flowcharts

Six Sigma Maps And FlowchartsThe process according to six sigma is the total number of sequences, series and the arrangements of events, steps or measurements done repeatedly for the production of quality products or services. Changing a process is the first step in a six sigma improvement program in order to reduce the costs and improve quality. There are different types of graphical representation for a process or procedure to show its flow type style of all actions and conclusion taking place in a process. There are process maps, flow charts, and SIPOC diagrams used for the graphical representation of the process.

Process Maps:

The process maps are same as the flowchart but some elements are different form the flowchart. process maps are often more detailed than flowchart and also includes a timeline. Process mapping is a hierarchical method of illustrating how a product or transaction is processed. It contains all the activities that transforms a well organized and defined input or inputs into a pre defined set of outputs. The process mapping gives us a visual representation of the work flow with in a process.

Flowcharts:

A flowchart is a graphical representation of a process, used as a tool that shows the input, activities and output of the process. It represents the entire process from the start to the finishing point, and act as a serving instructional manual for facilitating detailed analysis and improving the workflow and service delivery. A flowchart helps in attaining an entire process at a detailed level of observation. Flowcharts help in the successful implementation of six sigma programs.

SIPOC Diagram:

“supplier inputs outputs and customer” diagram is created at the initial stage of the process, that is to define the phase of a six sigma project. It is to ensure that the supplier, inputs, process, outputs and the customer have identified and are agreed by all the members of the team.

Block Diagram- flowchart:

The graphical tool, that make use of the picture of any given process or procedure. It shows the design of the connection of its components or the elements and the logical flow of the process or the procedure. Different shapes are used to represent each item in the diagram. For example:

To indicate the process “rectangle” shape is used

To indicate the connector “circle” shape is used

To indicate the extract “triangle” shape is used

To indicate the decision “diamond” shape is used

Six Sigma Maps And FlowchartsThe elements contained in a graphs are the starting point to the process and its sub-processes, an ending points to the process and its sub-processes, inputs, outputs and other types of direction and decisions which leads to another potential direction.

Complex Block Diagram:

A mixture of the sequences of the processes or procedures and is also an analogy of the process of procedure.

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Six Sigma Dmadv

Category : Six Sigma Types

What is six sigma DMADV?

Six Sigma DmadvWith in an organization, the objective is the long-term improvement of its processes in order to enhance the performance of the organization and the products, gain the interest of the customers, employees and shareholders, and thus sustain in the world of global marker competitive. Still just improving a process is not a complete business option, but a complete process re-design is required.

Under six sigma methodology, there exist two types of methods. They are DMADV & DMAIC. In DMADV, the focus is give with redesigning the process to satisfy the customer needs, where as in DMAIC, the focusing is on improving and controlling steps, which results in the production of quality products.

DMADV methodology:

The difference in the methods DMADV & DMAIC exists from the last two letter- “DV & IC”. Is the methodology of DMADV is as mentioned below:

1)     Define: It describes the need for defining the needs for finding out the goals from the project to be executed, in order to meet the customer satisfaction. Therefore, the first step involves in the explanation of both the internal and external goals from the product.

2)     Measure: The process is done to find out the quantity of the customer’s needs to measure the goal management and the quality of the product.

3)     Analyze: Through the process of analyzing, it is able to find out the existing cause of errors with in the organization and the process. It also helps in evaluating the corrective measures

4)     Design: Once the error origination is found out, the next step is to design the new process or a corrective measures to meet the target specification

5)     Verify: Verification is done simultaneously, to check the performance of the developed design and its quality to meet the target needs

From the above definition, it is clear that mere designing in new products and services is not the only matter, which leads to the success of the organization, but the practice of re-designing the process according to the needs of the target is also very much important. In addition, the same is the difference between the implementation of two methods in six sigma methodology.

Six Sigma DmadvIt is better to replace DMADV, than the other way. There are two occasions in which DMADV can be used to replace DMAIC. One occasion is at the time there is no existing product, out of which the organization is aiming to create from the scratch. At the time when the implementation of DMAIC  has not produced the expected result, though best efforts are done to make the improvements, DMADV methods can be used. It is proved that there are situations where planned DMAIC is been replaced by the use of DMADV method. The method is used at the time when the “improvement” process is not able to deliver the organization the expectations.

It is the black belts, who are having the in-depth knowledge in this methods.

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Dmaic

Category : Six Sigma Types

Six Sigma

DmaicSix Sigma is an data driven approach used by many organizations that strives to achieve quality & perfection. It is a methodology used to eliminate defects & to determine the performance of the process. A defect is anything that is outside or against customer requirements. To achieve this, a process should not produce defects more than 3.4 per million opportunities.

DMAIC

DMAIC is one of the six sigma methodologies used for solving problems & bringing in improvement in process or products. DMAIC refers to Define, Measure, Analyze, Improve & Control.

A DMAIC methodology should be mainly used when a company has continuous production but the goods produced are not according to the required customer specifications or when the expected level of performance is not achieved.

  1. Define : In this phase, the goals relating to the project are defined. It mainly concentrates on defining customers & their requirements. The goals, benefits, team spirit & problem solving statements are developed.
  2. Measure : This phase measures the performance level of the process & also identifies the problems. Data is collected & the defects, relationships, collection plans, opportunities, etc are defined in detail.
  3. Analyze : In this phase, the root cause of the defects is thoroughly analyzed & determined. The objectives for Performance is set & the causes of variations are defined.
  4. Improve : Improving is a process of eliminating the defects in an project. Here different experiments are conducted, potential solutions are developed, causes of failure are identified & corrections relating to developing of potential solutions are carried out.
  5. Control : In this phase, future performance levels are controlled. Here a proper monitoring & control systems are developed. Standards are defined, procedures, statistical control processes & capabilities of the process are developed & effectively implemented. It is necessary to avoid cost, implement cost saving techniques, concentrate on profit growth, finalize documents & close the project successfully.

Though DMAIC is a recognized methodology, some people have added another component to it i.e. DMAICR where R refers to Realize. Some people don’t agree to it. They believe that six sigma is just a counter-part but with good improvement in a process & proper implementation of productive methods can enhance financial gains.

Six Sigma is a well defined approach in problem solving which focus on customer requirements & the impact of it. Statistical tools & analysis are used to develop an useful process. Six Sigma is being used in different fields such as production, business, medicine, administration, engineering, product designing, manufacturing, quality management, etc.